Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast shipping, only 12 days to Poland. The stand is very carefully made, almost entirely of metal. All elements perfectly matched. A large range of adjustment allows you to freely adjust the height of the support, it fits perfectly with the XP-PEN Deco 03 graphics tablet. Thank you very much and I recommend the store ☺️
Awesome pribluda, very light, stable, the legs are folded and attracted by magnets, a completely different level of comfort for working behind the laptop
Come with a small defect on pin slide. The I could fix.
Good stand for laptop. Price quality is super. Width 17 cm in the unfolded form. My laptop 15,6 is reliable. Delivery week to the Rostov region.
Good product same as described, good delivery time
Shipping was fast and received the item in less than two weeks. The product itself is of good quality and looks exactly like the photos, even better to be honest. Looks a lot more expensive than it is- which is great. Also, it is very sturdy and not wobbly at all. Would recommend this product 100%. I’m very satisfied with this purchase!
Nice and good quality! Received faster than expected
-Yeah.-yeah. An important laptop for 15 "vvivvenno to trike on the bathroom, I want a pidstop to fly. I don't want to go around with robot Z claviatura. I'm gonna have to go back to the city.
13 inches is good already than the laptop itself. Visually it for 15 will not be enough
Like the picture, perfect
I do not know how it is for laptops, but for iPad it is ideal. It is very convenient to work and take with you.
As it comes in the description. It's metal, tough and comfortable. I was surprised at the good quality, so recommended to relieve neck tension by working many hours on the computer.
Great, excellent product. Folding for transportation.
Thank you, the stand is stable, suitable for tablet and laptop.
I take not the first time, everything is fine. Serves faith and truth for more than two years!!! Excellent metal coasters
15 inch laptop Lenovo is excellent, complete with a cover. Rubberized where is the laptop itself and the part that is to the table
Awesome stand.
fast shipping 8 days to Paris, French! good price around 13euros max; quality ok , if u dont play with as a toy it will be ok. the laptop is not shaky. will post another comment in a couple of month to review.
Cool stand! I really liked it. Metal (aluminum, probably, so very light), very stable. Beautiful pink color. Very easy to assemble, everything is very clear. It is in a beautiful velvet case, so as not to cling. You can carry with you without problems, because it does not take up much space. Rubber pads everywhere. In general, super!
Very cool thing. I liked it. It's especially cool that the legs are rubberized. From the place so easily does not shift cmsia. It came straight in the case. The cover is not bad. I recommend. especially pleased with the delivery. Came through 5post service.
Long dreamed of such a stand and here it is. I'm delighted! The laptop is small, so I can not judge the holding weight-mine is held as poured. In general, I'm delighted. With the store did not communicate, delivery of 13 days from the date of the order to the Moscow region.
Came very fast, looks nice , I'm satisfied
Light, stable, rubberized areas on the base, compact, cover included. I recommend. Och quickly brought to the door of the house.
As long as you like. Pretty strong. Soft, pleasant silicone.
The quality is very high. Nothing luftitis, does not slip, folds into a tiny thing. On the photo laptop 14"