Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's pretty colorful. The amount of light is also strong.
High speed charge is well Busin lights or because off at night charge, sleep can be the way you FYI TT go well.
I had time to check out the microusby and the Apple gnawed, current in one ampere, saw familiar!!!. I had to give it for my birthday))) no one, neither what to advise or recommend will not think for yourself, decide to buy yourself or not.
Good afternoon everyone! Luminous wire for the phone received quickly. I liked everything! But there were problems with the Russian Post, they did not bring notice of the parcel. Therefore, go yourself with the passport and ask on the mail.
Everything works fine thanks
great looking in the dark, light animation is so cool. Fast shipping, recommended.
From purchase to delivery, 12 days elapsed so it was a fast delivery. The article looks good material and good quality. I 've put a tablet charging with the Micro USB port and a mobile with Type-C port, both at once and both loading without problem. Happy with the purchase.
Exactly like the photo, perfect, no need to contact the store arrived very fast in combined shipping, thanks
I came quickly in 2 weeks. I checked all three nozzles work.
Super fast shipping. Recommend this store
Excellent ! It's absolutely fantastic, I'm very happy with this cable. Communication with the store is perfect too, highly recommended.
Dual USB. Pratsuya, Garno dugé get blue and mega зручno with 3 rizie phones to walk
Very nice... Now I have check Android car!!!
All as described, convenient versatility, the child liked the surprise, now does not turn it off from charging.)
It is a pity that it is impossible to convey in the photo all the beauty of these cables, which, like a New Year's garland, shimmer. Excellent quality and fast delivery.
I got to Yamal in 20 days. Tracked all the way. Well packed. In the work did not check yet but looks quality.
Order on December 2 arrival on December 21 I have not tried it's a Christmas gift
Excellent, the ribs are delighted!
Cool cable! I definitely advise the store and the goods!
OK
He plays his part. Charges and is a night light in the kitchen. Eyes Don't cut... There is not enough button to turn off the backlight without pulling...
The goods are satisfied. the parcel was less than a month. I recommend.
This is good goods offer all very nice
The goods norms work to glow
Nice. High quality. Recommend this product. Fast shipping to Lithuania