Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@finestbrandonline.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@finestbrandonline.com
Great blouse. At 98*86*112 size XXL sits well, sleeves wide, long. The collar is also wide. But since there is no exit, in the chest area there is a "mess". I'll send a secret button there. Delivery to Moscow within the deadline.
I love this blouse! Super worth it ♡ For some reason the first pictures I took make it look slightly pink... Which it isn't. it's a beautiful green color just like the pictures. very soft material, perfect for spring/summer ♡ I am 1.68m and weigh 54, so I choose M. it's exactly the length I wanted! Will definetly get different colors.
Excellent blouses: Nice to the body, no foreign smell. At 46 with 'pusycom' it is better to take L (I will have to press to pump)
Thank you very much to the store. When ordering was wrong with the choice of size. Paid attention only when paid the order. Wrote to the seller asking to change the size. Promise to send me the right size. Sent the right size. The size mesh completely matches.
Very fast delivery! for such money will go
Beautiful.
Very satisfied, came faster than the approximate period, neatly sewn, looks great
It's fine. It came surprisingly fast. Mom's coming. The quality is good, found a few threads, but it is not critical
Very pretty blouse, feel great how bad all synthetic all polyester is, the seams are all very delicate and well sewn.
Delivery to Mo month. Blouse full of synthetics but in cool weather up to + 19 norms cute and drip white. Washing in 40 gr. I moved normally to my Dew. 46 borata L, T. to my shoulders I was wide afraid that it was not suitable normally and even freely. To buy I recommend!
Cool shirt
Not the same as the picture, the color is darker and it has more flowers but it's nice
Как на картинке продовца. На рост 152 рр 48 заказала xxl подошёл только только. Кому нужно свободно берите на размер больше.
Nice shirt. The fabric is nice to the body. On its own m (158, 60 kg. Volume 97) ordered L, but for free landing it was necessary to order XL
Excellent equal to the image, a little tight XXL but if we put you in 3 weeks of diet, it looks good. Fast shipping
Delivery to Kiev in 5 weeks. The shirt is good, quality. Looks exactly like the store's photo. On my parameters 92-82-102 the size of the HL was just. Recommend
Szybka dostawa, bluzka ładna, dziękuję sprzedawcy.
I'm disappointed with the fabric-it looks very cheap. Plus I got a hole. In such a shirt it seems to me, it will be very hot in the summer. In general-the description corresponds, but I waited for a lighter fabric. On my height-155 cm-sleeves even long. Fit in size. I'll try to put it on a couple of times.
The blouse went three months before Mo. Synthetic. No claims on quality. At its height 175 cm, OG 94, from 67, about 97 took the size XL to look like the picture, freely. Sleeves are very long. The blouse itself at the back almost covers the whole Popa. In general, I'm happy. The size picked up reading reviews.
It came in 11 days to Norilsk, there was no such super delivery, nor when. The goods correspond, everything came in size! Thank you very much, the store is well done!!!
The blouse was delivered very quickly, days for 10. The size approached, in the description everything is correct. The fabric is very much electrified, and there is a defect-a hole in the sleeve
I love the shirt, it's got an amazing feel, it's light and airy, and the size fits perfectly. I've ordered more
The parcel is delivered in a negotiated time. the store is responsible, attentive. Grateful to him for fast processing and sending the order. The shirt liked the wife. On the Russian XL perfectly approached XXXL. quality is good. Purchase is satisfied. the store appreciated the maximum⭐⭐⭐⭐⭐.
Blouses are just bomb-free. The main thing is that I guessed with the size. XL at 48-50 Russian. At me og 102 cm. About 104 cm, sits freely. Light synthetic, the white part is a little enlightened, but it's for the summer. I risked ordering three different ones taking into account my wardrobe and did not lose track. Thank you to the store, I recommend!!!
Все как на фото,цвет красивый. Мнется. На 48 русский xxxl по фигуре,без оверсайз