Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The size is precise. 3XL. Chest 108/98/112
Gorgeous blouse, quality-Super. Thank you so much to the store. The parcel came quickly. Write out will not regret.
Fast shipping to the
Blouse is excellent, bright, but electrified, antistatic helps. Matches the photo.
Good blouses, I order not the first time, everything is perfect, I always take the size bigger to look like the model. Delivery to Kemerovo about 2 weeks
The shirt isn't made of the material that it appears to be made of in the picture, and the collar is a little big, but I am overall very satisfied with this shirt. I had to order a size up and it was very smart that I did. I'm usually an XL in button-up tops, but I ordered a XXL and it's fits perfectly.
Nice shirt! Just wow! Mega fast shipping. Goods marked "plus". Ordered July 13, and August 01 The parcel was already at the post office. The fabric is very good. As a man with long hands I confirm-the sleeves are long. Threads do not stick out, the lines are all clear and even. My height is 174, OG 89, OT 62, OB 92. The size chose XL, I was afraid that it was small. But no, apparently the shirts go size in size, you could take L. Outcome: take it, you will not regret it. I will definitely order more, but in a different color and on a smaller size.
Blouse corresponds to the description, pleasant to the body, at 48 size took L, as native.
Very cool. Brought to the apartment. Delivery 3 weeks. The material is nice. M at 44 just right. Recommend
March 27 ordered and April 15 already received by mail. the shirt is cool for the summer is the same. My parameters og 81 cm from 69 cm about 94 cm size M sat as in the store's photo. My height 157 cm sleeve is long, but with the turn I like more. A little smell was, after washing I think it will pass. Fabric light is not natural of course.
Great shirt for jeans
linda
The item corresponds. Ordered the second time from the store.
Blouse is pleasant to the body. Unfortunately, the chest is a little small. I took L to my 46 size, chest size 94.
Holes buttons are not well stitched
ог 93, от 72 заказала L. размер отлично, качество нормально. рекомендую!
Blouses are excellent. I took two pieces. Go size in size. Positive, good quality, do not shine through. The order is satisfied. On the parameters og 84 and OT 64 took the size s. Everything came up.
I love it. Looks like the picture. A little see through. If you want an oversized look, go a size or two up. I recommend. Shipping did not take too long and the tracking was accurate
It's nice, but I got a little tight on my sleeves, I'll order it M
Thin fabric. Good for summer. Bust 108 CM is XXL
I loved the right size blouses with size
I like it, just like q la photo, thank you and you 've arrived fast
Delivery in Yufo 23 days. Description corresponds, synthetics are synthetics, which can still be expected for such money. Sewing medium, there are shortcomings. In appearance, nothing that will be after washing is not yet known. There was no need to communicate with the store.
Slightly strange: the sleeve is very long, in the shoulders is great, on the chest butt, even diverges.
Cool shirt, recommend