Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
У type-c по сравнению с usb большой ободок, выпирает.
It came quickly enough, it fits perfectly.
100% com a descrição
satisfecho con la compra llegaron los productos un poco tarde, algunas unidades no funcionan sobre vendedor Después que le envié las unidades que no funcionan enviará unos remplazo
Nice, everything ok
Доброе время суток. По товару и отправке замечаний нет. Отправили моментально, посылка пришла быстро. Товар соответствует описанию. Продавец красава, общительный и ответственно подходит к своему делу. Заказываю не первый раз. Продавца рекомендую!!!
Работает отлично !
Пришёл достаточно быстро. Проверил. Всё работает (фото 1, 3). Передаёт данные и заряжает. не очень удобно вытаскивать магнитную головку. Послал племяннице в подарок для её iPhone.
It came in 20 days, I'm buying not the first time. Everything is fine.
Satisfied with the goods. Came quickly 3 weeks to Rostov on Don
Came the goods quickly, satisfied. Recommend.
The product corresponds to the description, delivery to the CR was 37 days, I recommend the store.
Доставка до Москвы две недели. Нормальный шнур, данные с компа тянет, быструю зарядку прддерживает.
Well, as usual pzoz
Высота магнитной части больше чем на фото в описании, она слишком торчит из телефона. 2А держит уверенно, больше не пробовал. Передачу данных обеспечивает. Если бы не высота магнита, то был бы идеальный вариант.
Perfect as always!!!
Excellent magnetic cable. Delivered in 7 days. First they gave the parcel to another person in the mail, but then quickly sorted out. Of the minuses, it does not fit into the cover and there are little difficulties with connecting because of this.
The cord is hard enough, with a slight unpleasant smell from the package (I hope it will fade). My Xiaomi Redmi Note 3 Pro charges with a current of 1,2-1,3 A. Voltage does not plant below 5,1v. Data transmission through this cord has not yet checked.
I order 2 times, everything, works and quickly charges, the quality is also satisfied, thanks to the store!
Everything is fine. Shipping is tracked. All good shopping
Все как всегда, просто огонь. Заказываю не первый раз.
Товар пришёл тот, который заказывал. Только продавец почтовый индекс перепутал и посылка уехала в Астрахань вместо Сыктывкара.
Quickly arrived the parcel