Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shirt is great! I liked it very much! My figure is 87-67-92 cm! I'm very happy! The only moment that is hard to dissuade! It's hard to iron! And so everything is fine and quality and model! My height is 156 cm
After reading the reviews, I was very hoping that my 50 shirt will be free... Alas, she sat down like an ordinary blouse, not an oversize. The material is pleasant, dense cotton with synthetics
There were, of course, clues I had recently encountered. This is that the parcel itself was automatically sweating, although I did not take it from the post office, since it came on this day. Most likely the failure is sychema, then when communicating with the support service, while I was talking to Eva bot, she opened a dispute to me automatically, although I did not ask her. In general, strange things began to happen on this site. According to the product, everything is exactly, more worried that it was from the Mail, someone took away the bug JSC, as usually after that will follow the confirmation of the goods, although, although then there is confirmation automatically, and here immediately and on the same day.
To Moscow the parcel was only 2 weeks. The shirt is very satisfied! the material is chic! On its parameters 42-44, height 167, og-86 ot-70 took L. For a larger overside it was possible to take and on the size more, for a more binding option, on the contrary-smaller. I had something medium turned out, in the shoulders a little more, but the sleeves back to back. But the quality is on top!
Dense fabric, does not shine. It seemed that the short sleeve took the size m, but he sits like C. Who wants oversea-take at least 2 sizes bigger. Good basic shirt, quality, no smell. Delivery to Kiev took a month, the track was tracked all the time, took the new post office.
03.03 ordered, 20.03 came, the track is all the time tracked, after washing is still the same
Cool shirt!!! Delivery to the Perm region about a month. Sewn perfectly. Very transparent. Og 85 from 65. Height 165 weight 52. Ordered size L, sat as I wanted. I recommend unequivocally⭐⭐⭐⭐⭐
Рубашка отличная. На российский 44 взяла размер М. Села прекрасно не оверсайз. Цвет белоснежный. Мой рост 160 рукав впритык. Материал у рубашки плотный, держит форму. Покупкой довольна. Продавец отправил все быстро.
The shirt came quite quickly, exactly what I wanted, thank you. Quality is good, at 42 took M. The store put a rubber band as a gift, it's nice).
Delivery to Tatarstan 2 weeks. Nice shirt! does not shine through, the fabric is dense white. On the Size M with an increase of 170 cm. Took XL. A small oversize. the store as a gift put an elastic band-very nice! thanks to the seller! I recommend
Shirt quality is good. It came quickly
The shirt liked it. The material is dense, does not shine.
Shipping is 1 month. The shirt is good, very dense, keeps shape and rubs. The composition is not specified, but feels more synthetic and less cotton. Does not shine, in the photo in the T-shirt with print, can not be seen. But the black bra of course will be visible))) I took XXL, it is a little big for me (fit on the chest to 105 cm, because I measured the shirt in a folded form-in the chest 55 cm.) And me on my parameters: height 160 cm. Bust 98-waist 84-hips 98 cm (46 size) it was necessary to take L. The color is boiling White. They remember like cotton. Bought for 667k. I can advise you to buy. Decent, regular shirt.
Nice shirt. Dense material. The store is sociable. At OG 95 ot78 XXL is quite on fire, not many and not little. Thank you to the seller.
На параметры 98-74-104 рубашка как раз,оверсайз не получился к сожалению ( не разделяю восторг,материал стеклянный,жуткая синтетика (((
the shirt is pretty a little transparent but it's normal the fabric is good it's a shame that there are no labels on the composition
It's just very cool, dense, and "put" as it should. Sleeves butt, it is better to wrap. Size took L and very guessed, my shoulders are wide, almost 41, she sat perfectly, other parameters 88/68. The basic and universal thing to many images. I'm glad that I chose this shirt, I would like the same black...
It has bna pint thank you
She's white. The quality is good. The right basic shirt. The size corresponds to the table. Great item.
The shirt is super!! Not very dense and not thin! Ordered my mother as a gift! Size is 48-50, thank you store!
Ordered a shirt for 778 ₽. Very happy with the purchase. There's no stains. A little bit of thread, but it can be fixed. The fabric is dense, to the touch is pleasant, given the composition. Sat very well, on og98, there is another stock in the chest 2-3 cm.
I chose the size according to reviews and photos of girls who have a set and changes like me, nevertheless the shirt came big :( quality good
Fabric is dense, synthetic. There is no marriage, the seams are even. In size XL corresponds to the Russian 48, but the sleeves are short-apparently, you will have to constantly turn them. It is worth noting the fast delivery: to Nizhny Novgorod in 10 days. In general, 3 out of 5
Ordinary, classic white shirt. For 700 rubles-generally excellent. At 44-46 size
The fabric is dense, does not shine, in the "ribbed" a little, not smooth. On his 44-46 took XL, just, for more oversize it was possible to take even more. Sleeves at the height of 174 what is needed. Stitches are smooth, threads are not stuck. Quality shirt.