Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is very good
Comfortable cover, well lies in the hand, pleasant to the touch, leatherette material, magnetic cover, rubber rim, there is a place for stylus
Super cover, approached, complete with a film and stylus, thank you
good quality but had to wait a long time to arrive
The cover is good. But there is one problem. The tablet does not always respond adequately to its magnets. If it is in an upright position and slightly shifted the magnet, it can react and turn on.
Amazing quality. Functions as original. All the buttons are working, closing lid tab goes to sleep, opening the lid tab wakes up and the best part is that there is a place for pen. As bonus tou get a touch screen on and screen protecting film. And the price is very reasonable.
The case is excellent, perfectly suited for Samsung Galaxy Tab S6 Lite. Drove about a month to Vladivostok. Weighs, however, like another tablet, so if you are for home use-I advise you to order a normal silicone. In the gifts there was a glass and a simple stylus, which figovo works. Glass did not try, TC bought before that. Will be in the spare just in case. By the end-the cover is excellent, all the descriptions correspond, it works like a clock. Convenient, but heavy. But durable. And beautiful. Recommend
The case is excellent, but only on S6 Lite, on the usual tab S6 does not fit, I didn't know that. Width different 154,5 U Lite and 159,5 U just S6
Screen protection and pen included
The product is not bad. It's pretty. Suitable for Pen putting place pen. A tiny problem is that when you open the lid and celebrate in the back, it switches to the screen lock and locks...
The product corresponds to the description. Of the pluses: magnetic, turns on the screen when opening the cover, there is a place for an integrated stylus, another stylus as a gift, complete with a film. Minus-damaged because of bad packaging
A good cover came up perfectly, a stylus and a protective film in the kit. Thank you store.
Ok
very bright blue
very fast shipping, nice pen and windshield protector. thanks, I'm very satisfied! great product!
Good quality. Fast shipping.
Good quality cover and very fast shipping.
Excellent cover, made qualitatively, all holes are suitable. Sits like poured on Samsung Galaxy Tab S 6 Lite. When the lid is opened, the screen lights up, when closed, it goes out. As a gift, they sent a protective film and slilus.
A good cover, comfortable, made qualitatively. in the complete set the film and a simple stylus. Very comfortable buttons on the side.
Чехол отличного качества. в подарок шла ручка и пленка на экран
ОЧЕНЬ хороший чехол. Подошел идеально! Кнопки все работают, обложка магнитится! в подарок положили стекло и стилус:)
Thank you very much, everything has come! Super!!! the Kaliningrad region came in about 3 weeks!
The product is excellent, the quality is excellent, there is a protective film for the screen. Seller recommend. Shipping fast.
The cover is soft beautiful, as a gift sent a protective film for the tablet display. On the case there are buttons for locking and volume, straight buttons and not silicone. The cover itself is like a rubber pleasant to feel.
Chic!!! Better than in the photo. All functions work. When opening, it removes the screen lock. The handle is inserted on the side perfectly. Very satisfied with the purchase.