Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not bad quality, the store put the keychain as a gift.
Pants are just gorgeous. As soon as I saw them on me, I realized what I paid for. Very cool everything is done! Shirinkr no, pockets and they are very deep. On the belt is an elastic band. On height 162 and weight 42 took M. Very loose and it's cool. The store delivered even faster than promised (promised on 13-18 July, and delivered 10). The seller in communication was very polite :) Thank you very much! :)
Pants baldezhnaya) but they are a little big to me, as a gift keychain))
It came in 2 months quality is good, the only slightly short for height 180 and weight 64 and wide, I had to suture! In the rest everything is cool!
Pants went to Ukraine in 20 days through a new mail. Sewn neatly without Ixians, medium-density fabric (not thin), pleasant to the body, there is no smell. They sit freely as I like, so I'm very pleased with the purchase. to the store Thank you very much for the bonus in the form of a keychain, I recommend to buy.
Ожидала честно говоря большего от штанов, качество как у домашних штанишек. На бёдра примерно 95-98 заказала L, можно было взять на размер больше, сидеть в них не удобно (тут мой косяк). На рост 160 по длине норм. Честно, выглядят как дедовские штаны
On the growth of 170 came XL, delivery to the Irkutsk Region 2-3 weeks
Pretty good pants, but the fabric is not the best quality. After a couple of the sock began to appear spools, let's see how they behave after washing. For such a price, it was stupid to want more. And not quite clear style. I have a large enough top, but even at the same time on the pope they sat down with a bag
Everything is fine, sewn quailly. Took XL on my hips 104, sat back to back, in the knees a little tight, but I still have the process of losing weight, so I was hoping that they would be a little small. On the height of 170 cm, the length is normal. Pants went 18 days, which is very fast. The only thing I can say is that in the photo the pants are close to the orange shade, and in fact a little rough-corn color, but it's not critical. And the store put the keychain as a gift. In short, cool shdance
на рост 175 65/90 заказала 5хл ибо хотела длинные штаны. не думала, что они будут такие широкие , но их можно ушить. качество хорошее только нитки немного торчат. заказывала из рф. доставка не понравилась ибо доставлялось через IML. долго лежала на складе , а когда позвонили в службу доставки - сказали , что курьер не мог дозвониться , а он даже и не пытался. ну крч штаны рил лютые. рекомендую
Cool pants, ordered for height 180 size XL by table, sit well)
На рост 170, ОТ 63, ОБ 93 брала XL. Сели идеально, ткань очень приятная к телу. С подворотами как на картинке коротковатые будут, но в целом сойдёт. Берите на пару размеров больше, чтобы смотрелось оверсайз. Доставка очень быстрая.
The quality is very good, it was a little wrong with the size, but they look great anyway. Everything is very like, if you order then here
Really cool, take it
Very cool pants, all friends appreciated. I was afraid that the size would not fit. On my height 163 and ass 95 i took l, and even a little with a margin turned out, as i wanted Of the minuses only that there are no loops for the belt, pants on the lace. Inside a little strange material The store is very polite
The waist is like a sweatpants and the fabric is pants is zara's striped tea so it's tazo rechuli i recommend i arrive in spain in 3 weeks i fucked a 2xl and i have a 36 me is ta perfect
Sent 11.11.2020 received 26.11.2020 Long did not send, size on height 165 and weight 55 took L, although sold advice M, would be small, the badge was hurt well OK
Pants are gorgeous! Delivery fast! They sat down almost perfectly. The only thing, if you, like me, are large-scale hips, then it is worth taking one or two bigger sizes
хорошее качество, на рост 160 размер м как раз, мне нравица
Pants are good. For the summer-Spring is good. Height I have 173 waist somewhere 63-65, took the size of M. With the store did not communicate
Everything is fine, the goods came in 11 days from the Russian warehouse in the Krasnodar Territory. I ordered Black in gray stripes, but changed my mind. And store put other color on my request) Quality is very satisfied) On the growth of 183 took (XL), but if you want to turn, it is better to take on a larger size) And so, I recommend the seller)
It came for 2 weeks in moscow, pants class, i will still order
Pants fire, I advise all the store a kind barked gift
Went a little less than a month to Komsomolsk. I brought the courier, calling on the phone. The pants are good, the seams are generally not bad, the threads at the bottom were slightly stuck, but it's not a problem. They swell when you sit down or sit down. She rolled the belt once, and this problem almost disappeared. The fabric does not stretch from the word at all, a little fearing movement. On height 155, weight 46 (waist 65, hips 88) took M, sat down well. The lambs do not tighten. As a gift put a keychain. Overall not bad
взяла XL на бедра 93 и талию 76, рост 162. все подошло)