Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bien
Parameters 90-75-100 growth of 168, you could safely take S, very well stretches. Well, the length is almost clear, so as not to sweep the ground, TC heel do not wear.
I ordered it as a gift for my friend, she is smaller than me. I like this dress. It's so beautiful. All the time I saw the tracking number and got it earlier.
Beautiful. Thin. Size L sits well at 50 ours. The only one for the low young lady. On growth 171 short.
The package went very long .. but the dress is good. Top knitted, nice body. The bottom is synthetic, but also pleasantdress looks good, recommend the dress! On his 52-took 2XL .. It's coming!
The order went for 2.5 months. Seller indicated a lower amount, thank you. recommend!
Very nice summer dress. I'm 170cm. Top is elastic, skirt is long. Quick delivery. Thank you very much.
The dress was very nice. Synthetic, very pleasant, but perhaps in the summer will be hot (in a month the food to Egypt, I will try to supplement). At OHG 94, from 82, about 105 the dress went well, there is a stock, I think it was possible to take S-ku, as it pulls perfectly. He's a little stuck with his armpits, but he doesn't look too much. Measured on the naked body, perhaps the bra will lie better and will not stand. At the height of 165 is very long, I will cut centimeters by 10. due to an overstated waist, the dress can hide some shortcomings of the figure, for example, my tummy does not look so. If it suits me at sea, I'll order another.
Super cute dress recommend!!! I have 173 and wzięłam M, very well pulls, material lejący as swimsuit;) general mega cool recommend very!
Well received my order, thank you very much! Kanaky, New Cal
I'm impressed dress looks pretty good, I love it❤ very quick delivery, recommend this store!
Goodly dress, lies great, material syntetyk, slightly połyskujący. Summer rewelacja. Zamowilam M but S Tez would be good
Разочарована ((( пришо с пятнами ржавого цвета, правда практически все отстиралось. Сшито не симметрично. (с одной стороны есть складки, с другой стороны практически нет). В носке не сильно бросается в глаза. Само платье смотрится хорошо, мой рост 178см. Продавец вернул 300р за эти погрешности. Только я обрадовалась, надела первый раз, поехала в нем на машине... , вышла из машины и обнаружила кучу мелких зацепок и катышков в тех местах, где был ремень безопасности. Платье безнадежно испорчено ((( Иногда хожу в нем в магазин, надевая сверху куртку.
I liked the dress, it came quickly. A little big, I had to sew. The fabric is pleasant, everyone is happy
Meets my expectations
-Delivery to the SPB month-the status of the movement was Updated late, but the track was tracked at the OP. Russian Post site-synthetic fabric, but very pleasant, with a light transfusion under silk-on my sizes-Top s (og ~ 83), bottom M-L, I ordered size s and not wrong! -My height 165-The photo shows that the dress is long, exactly in the floor-dress slender-the dress is very like, I recommend to order!✔
size s fit perfect, very nice fabric, light to skin
So beautiful and cute Mote
Fabric is nice. My height: 170 cm, weight: 67 kg, brust: 90 cm waist: 74 cm hip: 90 cm and L size fits well. I just hoped it's down to the ground but it's not, only my ankle. Thank you! ;)
Super polecam. Bardzo rozciągliwa fajny materiał
Nice dress but the black fabric on upper part is very thin. Other than that, it’s a nice dress. I ordered size S which is a little loose on me. I’m 45,5 kg . All you can see it in the photo.
Fast delivery. The Russian 42 size suited size S, but the growth of 164 will need to be shortened.
Synthetic completely. Before that I bought the dress was made of cotton, but there is no. It's all like the picture.
Fits perfect, length is ideal, I am HAPPY. Very fast delivery, only 3 weeks to LV
Soft material, fits true to size, great quality. Perfect length.