Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool. Stylish accessory. I liked my husband very much. i will order myself. i recommend it.
Delivery is very fast! Looks expensive rich! Size match!
Cool bracelet, good quality, everything came perfectly
Excellent quality. Delivery fast. Everything is as in the description. The store quickly comes in touch. I think I'll order it again. Recommend!
Quality performance and delivery are excellent! But I strongly doubt that this is genuine leather... the smell is windy .. untanned and nowhere to hook-do not burn-everything is hidden even on the sides. Then I will add a tip, as I get bored-I will flash. And on the hand looks great! Lock magnetic weak-catch a little careless and it will fly While I put 5
Very nice, good quality
отличный браслет. брала себе))))) хоть и мужской
item is even more lovely than in pictures. very beautiful
Cool bracelet came quickly in 10 days
It came quickly, in 2 weeks. I was partially shaking. The bracelet is great. Made of genuine leather (specially checked) and stainless steel. The magnet is very, very weak. The size corresponds to the ordered. At a length of 21 cm, the inner circumference is 18,5 cm. Width 12mm, thickness 6mm. In general, everything is super! Recommend!
Bransoletka bardzo ładna, taka jak na zdjęciu. Paczka doszła bardzo szybko. Polecam.
Quality is good, and the bracelet itself is also norms)
Everything has come
Bracelet Super thanks to the store. True delivery was up to Mo not fast, not tracked, but then the Mail received a message that the order is in the mail.
The request arrived in good condition and beautiful I am very satisfied thanks to the store
Заказ такой, как на картинке.Пахнет кожей молодого дерматина.На запястье 17 см версия на 19 см сидит идеально.Магнит надёжный.Был отправлен сразу и пришел в срок.Продавца рекомендую.
Arrived late but arrived And they are like descsrizione BEAUTIFUL
The bracelet is beautiful, but there are errors. Glue and not monophonic coating on the fastener
Good quality very quickly. Thank you
Good quality. Good leather and clasp safe.
The bracelet is stunningly beautiful. Manufacturing quality and materials at the highest level. Original reliable buckle. This store ordered several different bracelets at once, all bracelets are very satisfied. I recommend to everyone and this store and their products. Order boldly, you will not be disappointed.
Muy bella!! Igual a la imagen, la calidad se ve muy bien, esperemos que así continúe. Llego a tiempo y todo muy bien con el vendedor. Muchas Gracias!! Recomiendo comprar.
A great band, did not expect such a quality, no smell, perfect! Ordered his son 11.11. Received 30.11. Son happy!!!