Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Это не кожа, скорее тоненький слой с принятом кож-зама. На ощупь дубовенький(даже кажется что принт не кож-зам а пластиковый). Короче так себе, но сделано всё хорошо!
A good cover, arrived in a branded box. Bortiki perfectly protect the screen, buttons after the silicone cover are pressed a little tight, but it's a matter of habit. 1 minus is camera protection, right side all is fine, but on the left, due to the rounding of the case itself, the protection is relative, the edge of the camera block is flat with the side of the cover. Sits cover tightly, in general everything is not bad. Delivered in 40 days.
Cool cover, sat on the phone just fine! Behind looks super, and in front of the wife says that now looks like a male. In Stavropol territory came for a week!
While excellent-we wait for a mobile, we will wear a cover-we will complement
I received a cover in a branded box. The leather case looks original. Upon receipt, there is a smell of skin, natural or not checked. The cover looks expensive and solid. I also note that there is protection for the camera on the case. Shipping fast. Packing in postal bag. Recommend!
Delivery is less than 3 weeks to the Kemerovo region. I recommend the store!
At this store I take the third time, the covers are excellent, I carry Brown for the third year, now on Poco M4 took.
Доставка очень быстрая. Чехол соответствует описанию. Рекомендую и товар и продавца!!!
скорее всего это кож. зам., присутствует посторонний запах , а так доставка быстрая-недели 2 и чехол встал на редми 8 про отлично
The cover came in 10 days! cool! Goods are quality, well packed, even have a branded box at the goods. I recommend and the goods and the store
Good quality goods, in box. A little harsh, but... All OK! Approached perfectly on the phone. Delivery to Postamat in 12 days. Seller recommend
The cover is cool! Pleasantly lies in the hand. Not thick, but the camera does not perform. The size approached perfectly. From above forms a small board, so that the screen will not touch the surface.
Shipping fast. Delivery fast (3 weeks). The cover is pleasant to the touch. Material, cover like rubber and leather on top. All as in the photo on the page. It's nice to hold in your hands and use. I recommend to buy! Thank you store! 5 +
Very Good. The good feel. It's light and thin, fit the telephone. There are also no difference in the camera lens.
The cover for Poco X3 Pro came up perfectly, and when getting a pleasant smell of genuine leather. The cover is thin in thickness, does not make the phone much wider. All the cuts are in their place. And that is very nice that there is a projection protecting the camera, took a photo on the side
Yes, it looks not bad, but the case itself is hard, hard and the skin is very thin how long it will not be known inside would not interfere with sticking like a fabric, so as From glass or ceramics. there was a sad personal experience and so you have to farm.
The cover is denied. All the reviews are given. The guard followed the city. I did not sell it. Cover pydishov Dobra.
I took it for a gift, so there is no photo with a smartphone yet. The cover is of normal quality, everything is glued, but in general there is no feeling of an expensive accessory. A piece of skin is very thin and flat, the very basis is like a regular case for a couple of hundred. I think the price is overstated.
The product corresponds to the description. Came in box, with extra gasket inside. Delivery is fast, in just 11 days, from China. Seller recommend.
It is cool!! It's perfect. Very, very satisfied! Recommend.
A good cover, but, in my opinion, the price is overstated, compared to analogs. To the store Thank you, sent quickly. I drove the parcel also not long. Phone Redmi Note 9 Pro.
Thank you for the goods, arrived in integrity and safety. The cover approached idially, protects well, looks and holds in hands perfectly. The buttons are gently and clearly pressed, the faces of the cover are rubberized. The cutout under the camera sat tightly with metal protection of the camera. Beauty! It is recommended to buy.
świetna jakość fajnie dopasowane szybka wysyłka i dostarczenie jestem bardzo zadowolona
It looks beautiful, the smell of the skin. I will complement the feedback.
2.12 made an order, 23.12 took in the mail. Delivery meest. The cover is beautiful, comfortable. It is convenient to turn on and volume control buttons. On the account of the skin on the case itself some doubt. A piece of leather is attached, but it has more thickness. But the cover looks cool and solid. I'm happy. Recommend