Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cover of excellent quality. I did. Natural leather. Approached perfectly, all the technical holes match. It is convenient to use, it does not slip in your hand. Came in a box, with a piece of leather. Delivered quickly. Recommend!
The cover came up to MI8 as a cast, ordered 06.07.2020 came 03.08.2020, smells like skin, quality, I'll roll off! Recommend!
The cover is wonderful! Clearly sat on the Poko M3 Pro. with it, the smartphone in the hand is more convenient, more confident that-whether .. Buttons +,-pressed very easily. very good cover! Red color is very beautiful, noble .., in my photo the color turned out lighter than in fact.
The order was made 28.11 to the country came 15.12, and in Zaporozhye received 02.01. There is not a large defect inside the spot cover or the material under the camera where the plastic is. So quite satisfied with the cover all as in the description in the box and with pieces of material.
It's all lame. Delivery to Moscow on 23 days in combination delivery.
Very good quality, excellent product store very good service shipping fast shipping from China order date pj-21 date fully receive's, deemed very quick
Товар получил, все норм! Можно экономить 4% от покупки через систему кэшбэк! Вот ссылка bit.Ly/bonus0123 экономите на каждой покупке. Ссылка есть на QR-коде.
товар стал доходит быстрее. лично мне это чехол не зашёл, как говорится. гладкое на ощупь, немного скользкое. закрывает всё полностью. качество отличное, но на любителя. я сейчас заклеил заднюю сторону гидрогелевой пленкой, буду пока так ходить. зато не скользит.
спасибо продавцу, быстро отправил.посылка пришла за две почти недели,рекомендую
Pedí para el modelo Redmi Note 8 y encajó a la perfección. El plástico se ve bien y se siente bien, podría ser mejor. Y el cuero el acabado es perfecto, el color bonito y al parecer si es genuino. Por el precio creo que es un producto que merece las 5 estrellas. Completamente satisfecho hasta ahora. Llegó en 14 días a México, muy rápido.
Пришел чуть больше чем за 2 недели. Сам по себе хороший, кнопки легко нажимаются, рисунок чуть отличается, чем на фото (можете сами сравнить с моими) но это если разглядывать сравнивая. Хотелось бы бирюзовый по ярче, но энивей в целом - мне понравился
будьте осторожны,после протирки спиртом краска в одном месте облезла,и стала шаршавой
On the sides, the cover is not leather, but soft plastic.
Посылка прибыла в Грузию точно по расписанию. Чехол в подарочной картонной упаковке. Телефон Redmi note 9 pro сел в него идеально. Все отверстия совпадают. Экран и задние камеры защищены небольшими выступами чехла. Одну звезду уменьшаю за присутствие фотошопа !!! В реальности чуть хуже, чем в описании. Продавец внимательный, на вопросы отвечает. СПАСИБО. РЕКОМЕНДУЮ К ПОКУПКЕ.
satisfactory I want to say thank you to the store keep it up
A good cover, for how much quality is made, will show time.
The cover is super! Delivery is very fast! Thank u!
Quickly came PU leather Ordered for Poco X3 Sat perfectly, does not slip
Bonita, como en la foto. Tardó unas 2 semanas en llegar.
The cover is wonderful. I sat down like a cast. I did not find any shortcomings, it's worth your money. Recommend
According to the announcement fits perfectly very beautiful and beautiful color received in 15 days for France
The photo looks more expensive than in reality, slippery (the back of the cover) the delivery was very fast, the quality is good.
Delivery 16 days to Russia (Bashkiria). The cover is excellent in appearance, I can not measure it on smart, I have not yet arrived. took the same firm a year ago on mi 9 T-Super!!! The skin is real, the year has passed, it is in perfect condition, on the photo, the case is new on Poco F 2 Pro and old (year in operation)-feel the difference!!! She's gone! I recommend to buy definitely! I will come smart-I will add!
The cover is simple the bomb is beautiful, I bought it for my daughter, definitely worth my money. The store well sent very quickly, in short I recommend as well as the seller.
The cover came 21 days before Togliatti. Color as in the picture, the shape of the case fully corresponds to the selected model of the phone. I recommend to buy.