Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our global warehouse Located to your nearest place will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of finestbrandonline.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipment and Delivery, excellent case. I recommend
Got a bumper case, but the color was not the same, ordered Blue, but sent Green. The store, well done, immediately agreed to return part of the funds, for this thank you very much. And the cover itself is good, it came just.
I'll tell you at once that this is the best case I had. Cover made of genuine leather for smartphone Xiaomi Poco M3. It will allow the owner to use his device with the best comfort. The phone will always be reliably protected from the formation of possible scuffs, scratches and other unpleasant damages. In addition, the cover will give the device a stylish look and will become an indispensable accessory for him. Shop: langsidi official store. The store specializes in protective leather cases. Here you will find a case for many models of smartphones. The link includes many models of Xiaomi smartphones and four colors. The cover came in a plastic bag and a box. Chic cover, no more than not less. All the holes match. Highly recommend!
отличный чехол. сел точь в точь. спасибо продавцу .доставка быстрая .
Corresponds to the description, all the cutouts and buttons are in place, the camera is protected from contact with surfaces unlike the native cover
The order arrived in Moscow in 8 days, first ordered a different color, bought as a gift, then changed your mind and wrote to the store, he replied that without problems it will change actually changed to the color that asked, everything is fine. The seller and I recommend the goods unambiguously! Thank you!. the cover smells like skin and looks decent.
It's fine. The parcel reached Odessa on time. Goods are quality. Description corresponds. Shop and store recommend.
Cover of excellent quality. I did. Natural leather. Approached perfectly, all the technical holes match. It is convenient to use, it does not slip in your hand. Came in a box, with a piece of leather. Delivered quickly. Recommend!
The cover came up to MI8 as a cast, ordered 06.07.2020 came 03.08.2020, smells like skin, quality, I'll roll off! Recommend!
The cover is wonderful! Clearly sat on the Poko M3 Pro. with it, the smartphone in the hand is more convenient, more confident that-whether .. Buttons +,-pressed very easily. very good cover! Red color is very beautiful, noble .., in my photo the color turned out lighter than in fact.
The order was made 28.11 to the country came 15.12, and in Zaporozhye received 02.01. There is not a large defect inside the spot cover or the material under the camera where the plastic is. So quite satisfied with the cover all as in the description in the box and with pieces of material.
It's all lame. Delivery to Moscow on 23 days in combination delivery.
Very good quality, excellent product store very good service shipping fast shipping from China order date pj-21 date fully receive's, deemed very quick